Shipping policy
Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation. You'll receive another notification when your order has shipped.
Please note: Custom or high-demand items may take slightly longer to process.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and order weight.
Estimated delivery times:
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USA: 5–10 business days
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International: 10–21 business days
Note: Delivery times may vary due to factors outside our control, such as customs delays or carrier issues.
Shipping Carriers
We partner with reliable carriers such as USPS, UPS, FedEx, and DHL depending on the destination and shipping method.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with a tracking number. You can use this to follow your order’s journey.
Shipping Restrictions
We currently ship to most countries worldwide. If your country isn’t available at checkout, please contact us at setapart.bussines@gmail.com and we’ll do our best to assist.
Lost or Damaged Packages
If your package is lost or arrives damaged, please reach out within 7 days of delivery. Include your order number and any relevant details so we can resolve the issue promptly.
Wrong Address Disclaimer
Please double-check your shipping address before placing an order. We are not responsible for packages lost due to incorrect addresses provided at checkout.
Contact Us
If you have any questions or concerns about your order, email us at setapart.bussines@gmail.com. We’re happy to help.